Privacy Policy
Effective Date: April 6, 2025
At Post Tensioning Solutions LLC (we, us, or our), we are dedicated to maintaining the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
To provide our services and run our business, we collect different types of information:
a. Personal Information
Name, Email address, Phone number, Job title, Company name, Mailing address, Professional credentials or qualifications.
b. Non-Personal Information
IP address, Browser type, Device information (e.g., model and operating system), Cookies and similar tracking technologies, Log files and website usage data.
c. Information from LinkedIn Lead Forms
If you fill out a lead form on one of our LinkedIn ads, we collect the information you provide (e.g., name, email, phone, job title, company).
d. Information from Google and Facebook Ads
If you interact with our ads on Google or Facebook, we might collect contact details you provide, plus engagement data like clicks and views.
e. Other Sources
We might occasionally gather information from public databases, business directories, or trusted partners to improve our services or marketing.
d. Information from Google and Facebook Ads
When you interact with our advertisements on Google or Facebook, we may collect Name, Email address, Phone number, Engagement data (clicks, views, interactions with ads), and any information you provide through forms or surveys on these platforms.
e. Other Sources
We may also collect information from publicly available databases, business directories, or reputable third-party partners when it is necessary to improve our services, verify professional qualifications, or enhance our marketing efforts.
2. How We Use Your Information
We use the collected information for purposes consistent with this Privacy Policy and applicable laws. Specifically, we may use your data to:
- Provide Services: Respond to your inquiries, deliver products or services you request, and offer ongoing technical or customer support.
- Lead Management: Process leads generated via LinkedIn, Google, Facebook, and other marketing channels, and integrate those leads into our Customer Relationship Management (CRM) systems.
- Advertising and Marketing: Personalize and optimize advertising campaigns, tailor messaging to your professional interests, and track the effectiveness of our marketing efforts.
- Communication: Send newsletters, service updates, promotional materials, or important policy changes via email or other communication channels.
- Compliance: Comply with legal obligations, industry standards, and contractual requirements.
- Analytics and Improvement: Analyze website usage, campaign performance, and user behavior to enhance our services, improve website functionality, and develop new offerings.
Where required by law, we rely on the following legal bases for processing your personal information: (i) your consent, (ii) the necessity for the performance of a contract, (iii) compliance with a legal obligation, and/or (iv) our legitimate interests, such as improving our services and growing our business.
3. How We Share Your Information
We only share your information when necessary and as described here:
a. Service Providers
We may share your information with third-party vendors or service providers who assist us in managing and optimizing advertising campaigns (e.g., Google Ads, Facebook Ads, LinkedIn), providing website hosting, CRM, data analytics, and other technical support services. These service providers are authorized to use your personal information only as needed to perform services on our behalf and must adhere to strict data protection standards.
b. Legal Compliance
We may disclose your information to government agencies, courts, or law enforcement authorities when required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, property, or safety (or that of others), or prevent or investigate potential wrongdoing in connection with our services.
c. Business Transfers
In the event of a merger, acquisition, sale of assets, or restructuring, your information may be transferred to the new legal entity. In such cases, we will make reasonable efforts to ensure the new entity follows this Privacy Policy or a policy with equivalent standards.
4. Data Protection and Security
We prioritize the security of your personal information and have implemented various measures to prevent unauthorized access, misuse, loss, or alteration. Our security efforts include secure servers and encryption (SSL/TLS for data transmission), regular security audits, role-based access controls, and staff training on cybersecurity best practices. Despite our efforts, no system is entirely impenetrable. If you suspect or become aware of any unauthorized use of your personal information, please contact us immediately.
5. Your Rights
Depending on the data protection laws applicable to you, you may have some or all of the following rights concerning your personal data:
- Access and Portability: Request to view the personal information we hold about you and receive a copy in a structured, commonly used format.
- Correction: Ask us to correct any inaccuracies or update incomplete information.
- Deletion: Request that we delete your data, subject to legal or contractual obligations that require us to retain certain records.
- Restriction: Request restrictions on the processing of your data in specific circumstances (e.g., if you dispute its accuracy).
- Objection: Object to the processing of your personal data, including for direct marketing purposes or where processing is based on our legitimate interests.
- Withdrawal of Consent: Withdraw your consent at any time if our processing is based on consent.
To exercise these rights, please contact us at contact@posttensioningsolutions.com. We will respond to all valid requests within the time frames required by law. If you are covered by the CCPA, we confirm that we do not sell personal information. We will also never discriminate against you for exercising your privacy rights.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, understand how you interact with our website, and improve our services. Cookies may collect information such as browsing behavior (pages visited, time spent), referring websites or links, and session details (session duration, unique visitor counts). You can modify your browser settings to block or notify you about cookies. However, disabling cookies may limit certain features and functionalities of our website.
7. LinkedIn, Google, and Facebook Integrations
Our advertising and lead-generation campaigns often use integrations with LinkedIn, Google, and Facebook. When you submit information via ads or forms on these platforms, the data is governed by both this Privacy Policy and the respective platform’s privacy practices. We use this data to sync leads automatically into our CRM systems, optimize ad targeting using aggregated data, and contact you to provide more information about our services or explore potential business collaborations.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws. Our retention criteria include the duration of your active relationship with us as a client or partner, any legal, regulatory, or accounting obligations that necessitate retaining specific records, and our legitimate interests in maintaining accurate transaction records or handling disputes. Once the retention period expires or the data is no longer needed, we securely dispose of or anonymize the information.
9. Third-Party Links
Our website and marketing communications may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these external entities, and we encourage you to review the privacy policies of any third-party site you visit or application you use.
10. International Data Transfers
If you access our services from outside the United States, please be aware that your information may be transferred to and stored in servers located in the U.S. or other jurisdictions. We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable legal requirements, including using contractual clauses and other safeguards where appropriate.
11. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child without appropriate consent, we will take immediate steps to delete the information.
12. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page with a new Effective Date and provide additional notice if the changes significantly affect your rights or how we use your information. We encourage you to review this Privacy Policy periodically to stay aware of our current practices.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please reach out to us using the contact details below. We value your feedback and are committed to addressing any privacy-related inquiries promptly.
Post Tensioning Solutions LLC
130 37th St NE
Auburn, WA 98002
Email: contact@posttensioningsolutions.com
Phone: (253) 737-5167
Thank you for entrusting Post Tensioning Solutions LLC with your personal information. We are committed to safeguarding your data and respecting your privacy.